Problems seeing the main gallery

[Engel47]

the last few days this site has been as slow as a sloth!! The galleries wont load, or it loads just a few images then stops dead, avatars are not loading, there are no smilies loading either!! Anyone else (aside from me and larry wolf) having this problem???

[Rumour]

I've been having the odd day when the galleries only load a few pics at a time, like you. I figured it was the server just being slow, but it'd be good to know how many other people are having the same issues.

[Engel47]

I would be nice to know exactly how many members are having problems, and for how long. Myself, it has been the last 3 or 4 days. Hopefully just a temp problem whilst something is being done in the background. :ohmygod:

[Lemniscate]

I've experienced slow loading myself, but couldn't say it's necessarily indicative of a problem with IT's servers. My ISP is having DNS issues, so alot of sites are giving me problems loading lately.

[Engel47]

I appreciate the problem may lie elsewhere for some, but for me this is the only site I am experiencing problems with. Other sites load fine with all images intact.

[SanityImpaired1]

The only problem I have had is when my Comcast DSL connection went out for a few hours a couple of weeks ago. Other than that...all is smooth sailing.
If anything...I'd have to say this site is a little faster loading than most that I visit. :clap:

[DragonWizard]

I agree SI1, my comcast connection makes short work of navigating and posting to this site...very fast for me...maybe it's everybodies ISP that is the problem.. at least the ones that are having difficulties with the speed of the site... I don't seem to be slowed at all... wish i knew the solution to that problem as it would be kool f everyone could have this speed...sorry folks, wish I could help here but I have no idea what to say about it...works for me quite well...also keep in mind that this site has some fairly hefty file sizes considering the motion work of some of our artists...this may also be a contributing factor in the speed of the pages.. I just don't know for sure what it is....DW

[Lemniscate]

After a good fuss at the router, my connection is back up to speed. I've looked around the gallery to check loading times and things are moving quickly again. I'll let you know if I run into any IT-specific problems.

[Rumour]

I've had the slow downloading speeds on and off for a few weeks now. Things seem to be ok now, but there was a time when 10 minutes would go by and I'd still have the same 5 pictures on the page as I did when I opened the link. So far, my inquiries into it have not solved it - though it does seem to have come right itself.

[Engel47]

So far, my inquiries into it have not solved it - though it does seem to have come right itself.
You are right - yesterday I notice a distinct improvement in the gallery speed, and all the images loaded within a reasonable space of time. Fingers crossed. :meditate:

[Engel47]

does anyone know what they are??? It was suggested that I checked the ping times to see if the problem I was experiencing was at my end - so I pinged Innertraveler, a local Dutch site and another well known art community. the results were:

Innertraveler - average 898 ms

Home.nl - average 739 ms

Other art community - average 487 ms.

I know the ms is milliseconds but what do these results actually tell me?. Anyone? There were other things on the screen as well, and I can send a screen shot to anyone that wants to see the full readout.

Thanks,

Angela (blonde you know) ;-)

[SanityImpaired1]

Taken for the "Connected: An Internet Encyclopedia "...for further details check...
FreeSoft.org (http://www.freesoft.org/CIE/Topics/53.htm)

Sample ping sessions

This ping session shows a ten packet exchange over the loopback interface. One line is printed for every reply received. Note that for each sequence number, a single reply is received, and they are all in order. The IP TTL values are reported, as are the round-trip times. Both are very consistent. At the end of the session, statistics are reported. Pinging the loopback interface is a good way to test a machine's basic network configuration, since no packets are physically transmitted. Any problems in such a test is cause for alarm.

meikro$ ping -c10 localhost
PING localhost (127.0.0.1): 56 data bytes
64 bytes from 127.0.0.1: icmp_seq=0 ttl=255 time=2 ms
64 bytes from 127.0.0.1: icmp_seq=1 ttl=255 time=2 ms
64 bytes from 127.0.0.1: icmp_seq=2 ttl=255 time=2 ms
64 bytes from 127.0.0.1: icmp_seq=3 ttl=255 time=2 ms
64 bytes from 127.0.0.1: icmp_seq=4 ttl=255 time=2 ms
64 bytes from 127.0.0.1: icmp_seq=5 ttl=255 time=2 ms
64 bytes from 127.0.0.1: icmp_seq=6 ttl=255 time=2 ms
64 bytes from 127.0.0.1: icmp_seq=7 ttl=255 time=2 ms
64 bytes from 127.0.0.1: icmp_seq=8 ttl=255 time=2 ms
64 bytes from 127.0.0.1: icmp_seq=9 ttl=255 time=2 ms

--- localhost ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max = 2/2/2 ms
meikro$

The next session shows a more interesting example - a router on the remote side of a medium speed (128Kbps) link. The initial timings show consistent link behavior. However, about 50 seconds into the trace, we see greater fluctuations in the RTT, which approaches one minute for several packets. From packet 53 to 54, we see a factor of 26 reduction in RTT. But since reductions in RTT rarely cause problems, this is not as troublesome as the change from packet 54 to 55, a factor of 7 increase in RTT. So what should the RTT be? Well, we're transferring 56 data bytes, plus an 8 byte ICMP header (64 ICMP bytes), plus a 20 byte IP header - 84 byte packets. At 128 kilobits per second, 84 bytes should require about 84*(8/128000) = 6 ms to transfer. Since the packet has to go both ways, we expect 10-15 ms round-trip times. None of these values are that low; clearly there are problems with this link. More than anything else, it is simply overcrowded.

access 9 >ping sl-stk-3-S17-128k.sprintlink.net
PING sl-stk-3-S17-128k.sprintlink.net (144.228.202.1): 56 data bytes
64 bytes from 144.228.202.1: icmp_seq=0 ttl=254 time=35.653 ms
64 bytes from 144.228.202.1: icmp_seq=1 ttl=254 time=28.797 ms
64 bytes from 144.228.202.1: icmp_seq=2 ttl=254 time=28.559 ms
64 bytes from 144.228.202.1: icmp_seq=3 ttl=254 time=39.533 ms
64 bytes from 144.228.202.1: icmp_seq=4 ttl=254 time=28.621 ms
64 bytes from 144.228.202.1: icmp_seq=5 ttl=254 time=28.159 ms
...
64 bytes from 144.228.202.1: icmp_seq=50 ttl=254 time=848.810 ms
64 bytes from 144.228.202.1: icmp_seq=51 ttl=254 time=828.579 ms
64 bytes from 144.228.202.1: icmp_seq=52 ttl=254 time=753.865 ms
64 bytes from 144.228.202.1: icmp_seq=53 ttl=254 time=778.202 ms
64 bytes from 144.228.202.1: icmp_seq=54 ttl=254 time=29.913 ms
64 bytes from 144.228.202.1: icmp_seq=55 ttl=254 time=220.931 ms
64 bytes from 144.228.202.1: icmp_seq=56 ttl=254 time=173.661 ms
64 bytes from 144.228.202.1: icmp_seq=57 ttl=254 time=144.990 ms
64 bytes from 144.228.202.1: icmp_seq=58 ttl=254 time=28.520 ms
...
access 10 >

Hope this helps some...if not they have lots of trouble shooting advice at FreeSoft.org (http://www.freesoft.org/CIE/Topics/53.htm)

[Rumour]

hey! thanks a lot for this in depth explanation. I knew a little bit about what ping times meant, but this is a good explanation of it and just what I needed. Angela, your ping times look not too bad to me, were you having a problem with speed at the time? I know mine only occurs when I'm going through galleries, so perhaps you could try typing in that address?

[Engel47]

hey! thanks a lot for this in depth explanation. I knew a little bit about what ping times meant, but this is a good explanation of it and just what I needed. Angela, your ping times look not too bad to me, were you having a problem with speed at the time? I know mine only occurs when I'm going through galleries, so perhaps you could try typing in that address?
Thanks Rumour I will try that - I wasn't even logged on to the internet of course :raincloud: no one told me to do that - I am afraid computers are still largely a complete and utter mystery to me, I have to have someone standing over me :sherlock:

[Rumour]

D'oh! *smack forehead* Sorry, I use cable so sometimes I forget that other people still have to dial in.

As a comparison for you , my current ping rate for IT looks like this:

Reply from 69.94.64.166: bytes=32 time=231ms TTL=46
Reply from 69.94.64.166: bytes=32 time=232ms TTL=46
Reply from 69.94.64.166: bytes=32 time=235ms TTL=46
Reply from 69.94.64.166: bytes=32 time=232ms TTL=46

Ping statistics for 69.94.64.166:
Packets sent = 4, Receivied = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 231ms, Maximum = 235ms, Average = 232ms

This is about normal for me.

[Engel47]

Found a handy site http://www.ping2me.com/cgi-bin/ping.pl from there you can type in the address of the site you want to ping and off you go - you can also do continous pings. May be helpful to some :bounce:

[Lemniscate]

Another command that can be useful when troubleshooting slow connections is a trace route. It lists the hops taken over the routers between your computer and the destination host. For instance:

C:\>tracert www.innertraveler.com

Tracing route to www.innertraveler.com [69.94.64.166]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 13 ms 15 ms 19 ms 206.123.208.1
3 5 ms 10 ms 17 ms 206.123.208.129
4 9 ms 23 ms 9 ms 66.213.143.125.fasttrackcomm.net [66.213.143.125
]
5 56 ms 22 ms 41 ms 66.213.137.5.fasttrack-gateway.gjt.fasttrackcomm
.net [66.213.137.5]
6 33 ms 26 ms 16 ms 66.213.137.1.fasttrack-gateway.abq.fasttrackcomm
.net [66.213.137.1]
7 53 ms 35 ms 42 ms t3-2-0-1.ar2.DEN2.gblx.net [67.17.157.141]
8 84 ms 127 ms 127 ms so7-0-0-622M.ar2.BOS1.gblx.net [67.17.70.174]
9 89 ms 89 ms 74 ms AXXS.t3-2-0-0.ar2.BOS1.gblx.net [208.50.59.138]

10 69 ms 77 ms 79 ms 65.18.175.222
11 85 ms 90 ms 72 ms damonsplace.com [69.94.64.166]

Trace complete.

I've found it useful in demonstrating whether or not something something is getting anywhere near a server someone is trying to reach. I've had people insist nothing is wrong with their connection, that it must be the server having issues, etc, and then they do a trace route that fails on hop two. :rolleyes: Like most all of these commands though, it does have its failings, so it's best to use several methods of testing together. It's fun to play around with though :cool:

[Engel47]

Following your advice I tried (at the site link I gave above), a trace route as you suggested and get the following:

Traceroute results from www.Ping2Me.com to www.Innertraveler.com
--------------------------------------------------------------------------

1 192.168.254.10 (192.168.254.10) 0.671 ms 0.557 ms 0.528 ms
2 69.2.32.67 (69.2.32.67) 0.610 ms 0.595 ms 0.547 ms
3 s10-1-0.ar1.ATL1.gblx.net (64.211.111.137) 11.218 ms 11.193 ms 11.180 ms
4 so1-0-0-622M.ar2.BOS1.gblx.net (67.17.70.170) 36.357 ms 36.404 ms 36.349 ms
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
As you can see from step 4 onwards all it gets is time outs.

[Lemniscate]

I did a trace route from www.Ping2Me.com just now and it also timed out. The wording on the site seems to indicate the trace begins at their router, so to test your own path, you can run the utility in a DOS command prompt from your PC. To be thorough, I tried it again from my own computer and it didn't time out. Perhaps it's an issue with Ping2Me.

A connection doesn't take the same path every time, whether when doing a trace route or going to a website, but it does attempt the best route first.

[Engel47]

I did a trace route from www.Ping2Me.com just now and it also timed out. The wording on the site seems to indicate the trace begins at their router, so to test your own path, you can run the utility in a DOS command prompt from your PC. To be thorough, I tried it again from my own computer and it didn't time out. Perhaps it's an issue with Ping2Me.

A connection doesn't take the same path every time, whether when doing a trace route or going to a website, but it does attempt the best route first.
Thank you Lemniscate for being so thorough as to test that out for me!! I really appreciate the help all you guys are being :heart:

[Larry Wolf]

hmmm... I tested with the www.Ping2Me.com
When I have it right done then the ping is ok.

But. I have again same trouble with the galerie.
Some days it goes without a problem. Then another day (or just a few minutes later) the galerie is for hours so slowly and won't load the pictures (just a few thumbpics and thats it.) No smilies and other buttons.

All other sites are very ok and going.
And a freind of me.. Elfi has the same problem to the same time.
The problem lies not at me. Cannot be.

[Elfi]

ich habe jetzt extra nochmal nachgesehen, das liegt nicht an dem ping sondern an bestimmten bildern oder vieleicht sind es auch die kleinen vorschaubilder!

heute geht alles und wenn ich die galerie nachsehe bekomme ich die bilder angezeigt bis zu "for the hunt" by a. nach diesem bild kommen dieselben probleme wie vor ein paar tagen, der aufbau ist total langsam und man bekommt nichts mehr angezeigt, auch kann man im selben geöffneten browser nicht mehr auf andere seiten ohne dasselbe problem zuhaben.

[Engel47]

Using Babel Fish I translated Elfi's post thus:

I have now specially again checked, am not to ping but because of certain pictures or much am it also the small preview pictures! today everything goes and if I check the gallery get I the pictures indicated up to "for the hunt" by A. according to this picture come the same problems as before few meet, the structure are totally slow and one get nothing more indicated, also one cannot zuhaben in same opened more browser the no more on other sides without the same problem.


I know Babel isn't all that good, perhaps we have a German speaker that can translate more specifically?

[Engel47]

After reading the translation of Elfi's post and his mentioning a particular image where the gallery stops I decided to have a look. I found the image mentioned 6 pages back. The first 5 pages loaded quickly and cleanly but the 6th page stopped dead. The Hunt loaded and nothing else. I left the page open, went away for 10 mins then returned to find only 1 other image had loaded after 10 mins - I returned to the forums page and no images load at all, I had to guess where the post reply button was as there are no "images" on the site at all now.

[Lemniscate]

The page loaded quickly for me, but I looked over the pictures on and noticed one of them is an animation: This Is Not A Cameo Appearance By A Minoan Octopus In An Idyll By G. Klimt, by Hopalong. I have a sat connection that's pretty speedy in its good moments, but perhaps animation thumbnails loading on the gallery pages are slowing people down who have dial up?

[Engel47]

The page loaded quickly for me, but I looked over the pictures on and noticed one of them is an animation: This Is Not A Cameo Appearance By A Minoan Octopus In An Idyll By G. Klimt, by Hopalong. I have a sat connection that's pretty speedy in its good moments, but perhaps animation thumbnails loading on the gallery pages are slowing people down who have dial up?
Hi Lemniscate!! I am actually on cable not dial up, and I have seen Hopalongs animations and they don't normally cause me any problems at all. Seems strange though that Elfi should have problems when he/she gets to that particuar image and I have the same problem. More so that after reaching that spot the whole site stops loading and when I return to the forum page there is nothing - no featured images, no avatars, no buttons, nothing. :ambulance

[Lemniscate]

I believe that's actually what the last part of Elfi's post says as well. "Auch kann man im selben geöffneten browser nicht mehr auf andere seiten ohne dasselbe problem zuhaben" means (I think) that he can't open any further pages in the same open browser without having the same problem. Not positive on that, my German's rusty, but it's in line with what you're experiencing.

[Engel47]

Lemniscate - I am not sure about that - when this site freezes I hit the home button and can go to other sites with no problems whatsover, if I leave here for a few minutes and then return, 9 times out of 10 the problem is resolved. On the odd accasion I have to close the browser completley leave it a few minutes then reconnect and that solves it. Like now ;-)

[Larry Wolf]

well, Lemniscate. Your german is correct. ;)

that same problem have I, too. I must close the IE therewith I can open other pages.
I still have this problem.

[Rumour]

Is it only IE that this is happening with? From a web design point of view I know that IE is a real wild card when it comes to making web pages and has to have a zillion exceptions and allowances to make it compatible with those who use other browsers. It's possible that it could just be a flaw in IE? What OS are you using?

[Engel47]

I have exactly the same problem - I have to log off the site - wait a few minutes and then come back - I think some animations or other types of files are the cause for me, but I am not 100% sure.

[Engel47]

Using IE V6 - but it is ONLY this site that causes any problems for me. Today I have not been able to get into the gallery - several images load and then it stops dead. If I try to upload via the main gallery I find I cannot - so to upload a new image tonight I had to find an old e-mail for a comment posted on an older image - click that - go to that older image and then click on the upload button and that works fine- I then can view my own gallery no problem - but as soon as I try the main gallery I freeze up again. Just rechecked it and the first 3 rows of images load - the last image visible to me is Sun in Splendour by Rumour (hmmmm wonder who that is :p ) If I click on rumours image it does not load, and then if I return to the main gallery nothing loads at all and I have to log off because if I then go elsewhere on the site I get no images at all - no smilies, no avatar's, no "Poser Reply" or "Quote" buttons, nothing!! :sadangel:

[Larry Wolf]

Yes. But a few minutes ar thats not to me.
I must wait a day. or hours.

[Larry Wolf]

Yes. Exactly the same problem like engel.
Only the Inner is it who have this problems.

[Engel47]

Sometimes I find that if I stop at a particular image (or whatever it is) then the only way to veiw the gallery is to wait long enough for more images to be uploaded thus pushing the troublesome one to the 2nd page, that way at least I get to see the first page of images, but only the first. Tonight the trouble seems to be an upload by eightgr called Ce matin dans la vallee - coz they load as far as that one - only need another 4 uploads and that one will on the 2nd page and I will be able to leave a few comments. Larry which image are you stopping at???

[Larry Wolf]

hmmm I think you have right.
When I gofirst in the forum all is working (smilies, buttons and so on). Then I going to the galiere and then nothing are working right. No buttons ans smilies and you know what I mean.

The last thumb how was going is angel faces by piotrslo. (this thumb is going)

the thumb ce matin dans la valée by eightgr is not going.

[Engel47]

hmmm I think you have right.
When I gofirst in the forum all is working (smilies, buttons and so on). Then I going to the galiere and then nothing are working right. No buttons ans smilies and you know what I mean.

The last thumb how was going is angel faces by piotrslo. (this thumb is going)

the thumb ce matin dans la valée by eightgr is not going.

So it appears to be that image causing the problems - can anyone who can see that image see what it is about that image?? Is it a very large image, what format is it?? is it in fact an image?? May be something else I suppose, don't know coz I can't see it :lachen001 - the screen shot below is what I have been seing for the last hour or so!! If I click on a thumbnail that has loaded I then cannot see the image - I just get a blank page.

[Engel47]

clicking on rumours image I get the screen as shown below - notice the thumbs load (some of them) but the image does not.

[Larry Wolf]

hehe. yaou have the same idea.

hmmm It seems that is the pic ce matin dans la valée by eightgr who made problems.
When I click on any picture in this side to make it large, its not going. Then I copy the url, close the ie and open it again. Then I going to the image direct with the url. Then the picture is going. Works with all pictures. Only this one not.

ahhhh. anbd look. fortuity I have this here in the galerie. all thumbs are on. but only this one not....
this must it be.....

http://www.wolf-rudel.de/bilder/show.jpg

[Rumour]

I'm not having a problem loading things at the moment, though I have had something like what you've described where it took ages to load things and the thumbnails seemed to stop after a while. I can't remember if they loaded eventually because I probably got impatient and moved on to doing something else. Here is the screen shot of the gallery page as I see it.

http://202.0.34.194/ava/IT-screenshot.jpg

[Rumour]

I've also seen (and commented) on the pic in question and had no troubles with it at all. It's a really nice pic.

If it's of any relevance, I am also using Mozilla Firefox

[wile1]

This happens to me all the time. Maybe one day it will load up 3 or 4 pages then quit. I use Avant Browser and have no trouble anywhere else. Im also on Cable so it can't be connection speeds.

I even put this site in my trusted sites but it still does it. Just freezes up and quits. I really think theres got to be something causeing it. Maybe the types of files or something. They are large but it really shouldn't take forever or freeze unless you are on dial up.

Routers may be the problem. I'm on a network with my son's puter but when he isn't here and he isn't online I don't have much of a problem except here.
Sad to cause I do love coming here and looking at all the lovely art work.

[Rumour]

This does look to me like there's something at fault here with It, so if anyone else has this problem, please speak up so we can know how widespread it is since it doesn't seem to be happening to everyone. :rage:

[Engel47]

the image in question has moved to last position on page 1 - a few more hours ( One more upload) and I might be able to veiw the contents on page one. :chorus:

[Engel47]

This happens to me all the time. Maybe one day it will load up 3 or 4 pages then quit. I use Avant Browser and have no trouble anywhere else. Im also on Cable so it can't be connection speeds.

I even put this site in my trusted sites but it still does it. Just freezes up and quits. I really think theres got to be something causeing it. Maybe the types of files or something. They are large but it really shouldn't take forever or freeze unless you are on dial up.

Routers may be the problem. I'm on a network with my son's puter but when he isn't here and he isn't online I don't have much of a problem except here.
Sad to cause I do love coming here and looking at all the lovely art work.

Ditto - Routers! I am on cable but we use a router. Though.......it has to be said that normally we can surf the net at the same time with no problems. IT is the only site I get problems with, and I do go to other image intensive sites. And when I posted the shots last night (early hours this morning) I was the only one on line - so that can't be it I wouldn't have thought! Plus there were only 7 people on line at this site - which is not exactly bogging it down. And it does seem odd that only that one thumbnail wont load - so what is that image - Rumour - can you check the file size and type?

[Rumour]

I uploaded a pic 2 minutes ago, so hopefully you should be able to see the gallery again :bounce:

[Rumour]

File size for thumbnail and image is 55.2k and 306.2k respectively. Image dimensions are 1024x440, so nothing unusual there.

[Engel47]

I uploaded a pic 2 minutes ago, so hopefully you should be able to see the gallery again :bounce:

YAY!!! That worked - thanks Rumour!!! :bounce: :chorus: :nana:

[wile1]

I haven't had a bit of problem this morning when I came in via my email to see what was posted on my pic. I did a few other things then came into the forums. Im going to try the gallery again and hope for the best.

Maybe the problem lies with the communications from this sites server to our servers. From what my son tells me sometimes they don't communicate well and it causes problems.

Also the fact that some of the uploads on this site use java could be a problem since microsoft does not support sun java anymore. That could be causing some people to have problems.

My guess is that its in the routers firewall. I wish I could figure out how to disable it. I will talk to some of my friends who have had this little problem with routers and firewalls before.

A routers firewall can cause slow download rates on somethings so its quiet possible all of us who are experiencing problems that its coming from the routers.

[Engel47]

My guess is that its in the routers firewall. I wish I could figure out how to disable it. I will talk to some of my friends who have had this little problem with routers and firewalls before.

A routers firewall can cause slow download rates on somethings so its quiet possible all of us who are experiencing problems that its coming from the routers.

But how come I can go to other very image intensive sites and have no problems at all! Like most artists here I post at several galleries and this is the only site that gives me any problems, albeit occasional ones. I really can't see this being anything to do with the router because if you look at the screen shots above, it was just that one image that everything died at, and now it has been relegated to the 2nd page I can load the main gallery page (page 1) with no problems at all in just a few seconds flat. And why would that one "sticky" thumb then cause me to have problems with no graphics at all loading on the site, if I come straight from the gallery to, say, the forums? Most peculiar. And as Larry Wolf's screen shot shows his browser was stuck at the exact same image as mine, though I don't know if he is using a router, or if he is on cable. Hey Larry - are you on cable? and do you use a router?? Lets see if we can get to the bottom of this. :duel:

[SanityImpaired1]

Just to help add some info to the database...
I use Netscape7 on a DSL cable modem.
I have "no" problems with this site...at the most there is a brief (half second) pause when loading a page that has an animation.

I did encounter similar problems when I was using IE at sites that used a lot of JavaScript to control thier galleries...IE and Java do not play nice with each other. Good old MicroShaft wants you to use ActiveX...so they don't put a lot of effort into making IE "Java Friendly".

[DragonWizard]

I am on Comcast Cable and am using Safari Browser... I have absolutely NO problems EVER....odd eh??? Guess you all need to buy a Mac...LOL

[Larry Wolf]

Hey Larry - are you on cable? and do you use a router?? Lets see if we can get to the bottom of this. :duel:

No. I have no router.
And what means this 'on cable'?
I have a DSL-connection. 768downstream 128 upstream.

[Rumour]

I am on Comcast Cable and am using Safari Browser... I have absolutely NO problems EVER....odd eh??? Guess you all need to buy a Mac...LOL

I've used a Mac and found it little better overall. Oh it seemed reasonably stable for the most part, but the apple key kept throwing me off balance and I kept accidentally closing windows I didn't want to.

[wile1]

You know its still quite possible that servers are colliding. I mean most everyone uses some for of IE browser. Most everyone anymore is on cable or DSL and Most everyone has some sort of firewall. If we aren't having trouble at other sites, and I don't then it has to be something here.

Mine stopped at the same place as everyone elses. It has to be in either whats uploaded or the server clashes. Somethings wrong because most of the pages are just fine.

Could it possibley be some sort of virus? Okay that couldn't be or this site would have caught it on upload and or our computers would have. Hmmm this is a puzzle!

[Engel47]

DDSS. (those that read Stephen King will recognise that) Today I have the same problem - and believe it or not it is that same artists image that the page stops dead at!

[wile1]

Same thing here this evening Engel.. Same place as you also. Same poster.

[Rumour]

Specs:

jpg.
Filesize: 86.0k, 377.8k
Dimensions: 1024 x 456

I have seen and had posted a comment on that one as well. I noticed he's using Artmatic... DW, do you think there could be something in the way he's saving from this program that could be causing a hiccup on IT?

[DragonWizard]

Nothing in Artmatic would do that as the pictures come out as Pict files and have to be changed in Photoshop (or another program) to a jpeg....I post one nearly every day and it never does that....we might ask him if he did anything unusual with this one...he's a very nice person named Patrice...from France...I will ask him if you like, eh??

He has uploaded the same picture at Rendo and Planit3D and no problems there....hmmmmm, very odd...DW

[Engel47]

Nothing in Artmatic would do that as the pictures come out as Pict files and have to be changed in Photoshop (or another program) to a jpeg....I post one nearly every day and it never does that....we might ask him if he did anything unusual with this one...he's a very nice person named Patrice...from France...I will ask him if you like, eh??

He has uploaded the same picture at Rendo and Planit3D and no problems there....hmmmmm, very odd...DW
Hi DW - If you read through this thread you will see that it is not just his latest upload but his last couple. If it is nothing he is doing, then it is most odd, and a wierd coincidence that the page stops loading exactly at his images. :cries:

[wile1]

Asked my son about this problem. He is a computer tech. He says that it could be in the html coding on this site that is conflicting with this particular persons uploads. Maybe the techs should check the html out.

[Engel47]

......by eightgr - tonight (06Dec) same problem - gallery stops loading at an image by this same artist - there is definatley something whacky going on here. I came here to post this and had to guess where the "post reply" button was as I see no images at all now - no avatars, no buttons, no smilies - Zilch!

[Engel47]

the attached image is two combined images - the top portion is what I get by entering the Fantasy Gallery from the Gallery links on the Main forum Page. Everything loads with no problems, and I tried several galleries to test this out. I then looked to see where eightgr's latest upload was and found that it was in the Nature Gallery - so I clicked on the Nature Gallery, and that is the bottom half of the attached image - as you can see eightgr's image is the 1st image on the page and nothing at all loads, his image stops anything else from loading - there is a definate problem, and as I can can see everything but his images - this would seem to suggest that the problem does not lie with me, my internet connection, my router, or anything at this end! Anyone have suggestions or thoughts on this?? Please??

[Larry Wolf]

No. You're not allone Engel.
I have the same problems. Like you its the picture from eightgr who is not going. (and therefore the other pictures not.)
Strange thing.

[Omegatron]

Hello All

The gallery loads for me fine in both Internet Explorer Safari Opera and Mozilla.

The only thing I can think is the Internet Explorer /Abode Photoshop bug thats posted all over the web however using jpegtran to strip the image header solves it and we are using jpegtran.

What is interesting here is it is only affecting certain people and not everyone which could lead me in the direction of a local computer setting and not this site.

Like I stated I used 4 different browsers and no issue. If the problem persists I can try removing the offending image and see if the issue goes away.

[Engel47]

Thanks for the offer, lets wait until eightgr uploads his next image and see if the problem persists - if it does, then I really don't know what to suggest. I will post here if the same thing happens with his next upload - it is really strange that it is is only this particular members images that cause any problem. :spacecraf

[DragonWizard]

I am contacting him about this problem... it seems to look more and more like this has got to be addressed soon...DW

UPDATE: I have sent Patrice a message and informed him that I must take the pictures down till the problem is solved... I asked him to check his work and see if something is wrong with the pictures themselves...anyway, I am taking the two works down till it IS solved...sorry Patrice...thought the news would come easier from a friend....

[SanityImpaired1]

?...is there somewhere else he could post the images in question for a test?
If they are posted elsewhere and those having problems try the other location and still have problems...that should narrow it down to being a problem with the images and not the site...but if the problems go away...that would indicate the problem lies here at IT.
Just a thought...

[Engel47]

Good suggestion - that would indeed prove one way or another if it was the members images causing the problem. DW - do you know if he posts images elsewhere that we could look at and see if we have troubles there???

[eightgr]

Hello everyone,

In a first time I just want to apologize for the mess and my poor English :-)

Well i've lernt about the picture problem in this gallery and the fact that my pictures seem to be suspect. I don't really understand the problem and I upload exactly the same pictures on two other Galleries (renderosity and planit3d) . One more thing, it seems that this site is using an internal routine to convert the upload picture to thumbs and so.

I can't be helpfull anymore but if you thing my pictures are messing up this site I will just stop u/l them, because I have no other answers for all these trouble.

Sorry for that.

Have a nice day.

Patrice

[DragonWizard]

This is the letter I sent concerning this and here is the reply...as always a kind and gracious Man, Patrice has voluntarily stopped posting till this is resolved...any help is appreciated...DW

For some reason the pictures you have uploaded appear to stop any of the pictures afterwards from loading for many people... there is quite a stir in the forums about it... I assured everyone that you are a nice person but it has happened again with your new one... you should check into this problem.. it has happened twice now and both times it is your posts where it stops loading....Patrice, I love ya like a brother and you have been a good friend, but I have to take the two pictures down until we can determine the problem....your friend DragonWizard...

Hello DW,

I just post an aswer to this issue in the forum :

Hello everyone,

In a first time I just want to apologize for the mess and my poor English :-)

Well i've lernt about the picture problem in this gallery and the fact that my pictures seem to be suspect. I don't really understand the problem and I upload exactly the same pictures on two other Galleries (renderosity and planit3d) . One more thing, it seems that this site is using an internal routine to convert the upload picture to thumbs and so.

I can't be helpfull anymore but if you thing my pictures are messing up this site I will just stop u/l them, because I have no other answers for all these trouble.

Sorry for that.

Have a nice day.

Patrice

I Really want to find out what this problem is...Patrice is a good man and it really pains me to take down anyones art....as he said, his picture are ALL up at Rendo and at Planit3D and you can see them there to test this theory...ANYONE who knows the answer to this, PLEASE let us know...I would like to get Patrice back up in the Galleries and don't want to lose him as an artist here...(and besides, he's a friend)....DW :o

[SanityImpaired1]

To those of you having problems...have you tried looking at Eightgr's Gallery (http://www.innertraveler.com/publicgallery/showgallery.php?cat=500&ppuser=658) to see if there are any of his other images creating problems? It seems like this is a recent problem...he has been posting for a while...he has 26 images in his gallery...yet it seems to be just recently posted images creating the problem.

So what has changed between his last good post and now? Have there been any changes to the gallery coding? or the way thumbnails are created? New virus scanning software? What about eightgr? Is he doing anything different than before? New OS?...ISP?

If we could narrow down "when" the problem started...it might be easier to figure out "what" has changed.

[Engel47]

To those of you having problems...have you tried looking at Eightgr's Gallery (http://www.innertraveler.com/publicgallery/showgallery.php?cat=500&ppuser=658) to see if there are any of his other images creating problems? It seems like this is a recent problem...he has been posting for a while...he has 26 images in his gallery...yet it seems to be just recently posted images creating the problem.

So what has changed between his last good post and now? Have there been any changes to the gallery coding? or the way thumbnails are created? New virus scanning software? What about eightgr? Is he doing anything different than before? New OS?...ISP?

If we could narrow down "when" the problem started...it might be easier to figure out "what" has changed.

Gee thanks - (Joking) I just clicked on the link you provided and not one of his images loads!! I get a nice blank page with white squares where there should be images ;-) I can go to anyone elses gallery and to any gallery category (so long as he hasn't posted in it) with no problems whatsoever. This is what me makes me sure the problem is not at this end, because his are the only images I have problems with. I will have a look at Rendo and see what I can find there by this artist to see if the same problems occur.

[Engel47]

I am not sure if this is good news or bad news.... I have found eightgr's gallery at Renderosity - and it loads perfectly - I can see every thumbnail - I can click the thumbnails and see every image and both the thumbnails and images load at top speed with absolutley no trouble. Now I am no computer expert - but to me this indicates the problem lies with something here at IT. If I had not been able to view his images at Rendo - then perhaps it may have been me.........but it isn't! See screen shot.....

[Diniz]

The mentioned gallery worked / displayed fine for me using the following OSes/Browsers:


On MacOS X 10.3.6:
============

-Internet Explorer 5.2
-Camino 0.8.2
-Safari
-Firefox 1
-Mozilla 1.7.3
-Nestcape 7.1


On Windows 98 2nd Edition:
=================

InternetExplorer 6

[SanityImpaired1]

...well that didn't seem to narrow down anything.

How about this...
DW...you seem to know the guy pretty well. Perhaps you can have him email you one of his images...then both of you upload the same image. If it works for DW's upload but not his that would at least indicate that there is nothing wrong with the image or the gallery's ability to handle the image and further point to his computer or IPS. If both images screw up...that kinda points back to here at IT.

Other tests...
Have him upload a known problem image in another format.
...If it works in another format there could be some kind of jpg conversion issue.

Have him upload a known problem image to the forums as an attachment.
...If that works then we at least know it's not a sitewide issue and places the focus on the gallery.

The thing I find so baffling is that the images only create the problems for some people...not everyone. Maybe we should be looking at what those folks have in common...firewall, virus scanner settings that type of thing.

Here's hopeing something gets worked out soon...

[SanityImpaired1]

To Patrice...
Please don't give up on us. :worship:
I'm sure we will find a solution... :reading:
I for one would really miss your wonderful images. :love:

[DragonWizard]

He has posted all of the same images at http://www.planit3d.com in the Artmatic and Terragen Gallery section...check his pictures there also and you will probably find no problem....he says he has changed nothing and they are the exact same pictures, uploaded to all three sites in the same manner....

At rendo you must upload a Thumbnail yourself so that may not be a good example... at Planit3D however, you have a system that produces a Thumb in much the same way that IT's site does...you load a big picture and it makes your thumb for you....check the above URL and check his art there and see, I can not as my computer picks up everything fine at this site and most others...

He and I both have Mac computers...is this problem PC specific? or is it because it's a Mac picture...Voyager puts out a picture in Pict format which, I assume, he changes to Jpeg in Photoshop....the file sizes are fine and not overly large...there is nothing in either of these programs that would cause a conflict or my pictures would be a problem also, he and I both have the same Photoshop and Artmatic Voyager programs.....

As I was saying earlier, this is most odd as he has never had problems with his pictures in the year and a half I have posted along side him...really good guy and has always been right with me anytime I needed help on anything...fairly shy, he usually remains unobtrusive and just posts with a nice comment here and there...I get the feeling he finds this a little disturbing...

I hope he is patient and lets us try to solve this somehow...one of the first artmatic Voyager artists i was impressed by.....along with Jamieh who is not here for a while and Eonite, who posts on occasion and is also a fine Artmatic user...

[wile1]

Okay I went to Eightrs gallery and had the same problem. The page loaded fine but no thumnails showed up. Then I went to second page and same thing happened. Then my browser totally froze up and I had to reboot it.

So I tried a different browser. Same thing happened. But with IE I didn't freeze up. Which in itself is a miracle!! :D

Maybe it has something to do with our browsers or our operating systems or the amount of memory we have. I have a yuck dell 385mb ram, XP home, pentium 4. I use avant browser mostly because it seems to work better with xp than ie does.

However my son says if his galleries at other sites are loading okay he feels its in the coding for this site, maybe a wrong line or something. I don't understand all that to well. But it might be worth having the techs look into it.

[Engel47]

Images at both rendo and Planit3D load with no problems whatsoever!! It is only here I cannot see them. I like SI1's suggestions and perhaps we should try one or two of them :heart: BTW I am using IE6 and WinXP Pro on a cable connection - I have Sygate firewall, norton antivirus and a router.

[Rumour]

I don't think it's to do with what sort of machine you have (what OS, how fast or how much memory, that is). SI1 has the right ideas. Perhaps we should also look at other Artmatic galleries and see if the same problems occur there, and if you want to test out to see if someone else uploading one of his images does the same thing, I took the liberty and did it here:
http://www.innertraveler.com/publicgallery/showgallery.php?cat=500&ppuser=125
Please let me know if the same thing happens when you try loading up my gallery.


Patrice, I love your work and it'd be a crying shame if you decided not to upload any more. We all want you to stay and I think it's equally as important that we try and get this glitch sorted out so we can deal with it if it happens again from someone else. Please bear with us, we're not trying to single you out for anything you might have done, I think it's just confusing the heck out of a lot of us and we want to sort it out.

[Engel47]

I followed the link provided by rumour and I get what you see below in the screen shot - now I have commented on several of rumours images and never had a problem before with her gallery. Don't really know what this says......

**Patrice - I hope we can get this sorted out - please continue posting - I can stay out of the galleries for a few hours ;) I am sure we can solve this! :beerchug:

[Engel47]

following rumours advice I did a google search on Artmatic and had a quick tour round several artmatic galleries, all of which loaded fine, all thumbnails visible and clicking on random thumbs produced the full sized image with no problems.

[DragonWizard]

I am sure that someone is going to come up with the solution.. We got some really bright people here and somewhere the truth is out there...sorry Muldur, sorry Skully....

I have expressed to Patrice how much we all love his work and want him to stay, I don't think he wants to leave the site or anything, he's just very considerate of others from what I have seen... We figure it out he'll be back (at least I think that is the case here)...

Since I can't see a change, as it has always worked for me, seeing the galleries that is, so if someone could let me know what is happening with the pictures that Rumour posted...does it stop the Thumbs from loading???

I have asked Patrice if he would give me permission to transfer his pictures here or if he might E Mail them and I will post them.. I just want him to know how much I value, not only him, but, all of you here at IT... I don't want to lose any of you from the ranks of InnerTraveler... I don't get paid but the honor of being able to serve this community puts a great big smile on my face and i consider you all as valued people, here so we can show others what YOU do....I get a kick when someone posts a picture and it skyrockets and likewise I like to make it known by my commenting that you ARE appreciated here... Patrice is no exception and is a long time friend....THAT is why I know we'll figure it out, because in all fairness we MUST...

So if you see a picture of eightgr's posted by one of us, let us know if this problem continues.... If I must I will run it back through my photoshop and repost them for him... as I would for any who had this problem....DW :community

[Engel47]

Since I can't see a change, as it has always worked for me, seeing the galleries that is, so if someone could let me know what is happening with the pictures that Rumour posted...does it stop the Thumbs from loading???


So if you see a picture of eightgr's posted by one of us, let us know if this problem continues.... If I must I will run it back through my photoshop and repost them for him... as I would for any who had this problem....DW :community

To answer your question DW - YES!! everything that was uploaded later than rumours test image loads fine, but anything prior to that is dead - screen shot:

[DragonWizard]

Please recheck it now.. the image that rumour uploaded has been changed to one I resaved using Projpeg to resave it and then I posted it in the same space... still with Rumours name, just my uploaded picture of Patrice's work now....

[Engel47]

I don't know what you did to Patrice's image but it has worked :dance: The gallery now loads in seconds, ALL images, and then I came back to the forums without the place freezing up on me. What's the secret then???

[Larry Wolf]

Please recheck it now.. the image that rumour uploaded has been changed to one I resaved using Projpeg to resave it and then I posted it in the same space... still with Rumours name, just my uploaded picture of Patrice's work now....

Yes. Now it works well since you changed. Now all images are loading.

[wile1]

Oh I hope he continues to upload!!! For the most part I see most of the pic's its just on occasion. Theres a reason for it somewhere and Im sure the folks here will find it. Keep posting those pics boy do I love seeing what you all do. I know I don't always comment because a lot of times I don't have time. But you do wonderful work, everyone. And I love looking!! :dance:

[DragonWizard]

This is a comparison of the original work and the re saved picture by Patrice (eightgr)....notice the resources that are different on mine... these resources have been stripped somehow from the original

[Rumour]

Ok, well if you are able to clue eightgr on this little tip and he adopts doing this for his uploads then I think we have the problem solved! :chorus: Heh, I knew with such a team of sleuths on the case we'd get it solved. :sherlock: Well done everybody, I think we all deserve a medal. :star_full

[Engel47]

Ok, well if you are able to clue eightgr on this little tip and he adopts doing this for his uploads then I think we have the problem solved! :chorus: Heh, I knew with such a team of sleuths on the case we'd get it solved. :sherlock: Well done everybody, I think we all deserve a medal. :star_full
Well done DW for sorting that out - you certainley deserve a medal :heart: Is this program you have something that Patrice can get hold of and start to use himself? It will be great to finally get to see all his images. :beerchug:

[SanityImpaired1]

DW...it might be worthwhile to do the same check on an image Patrice has uploaded to P3D or Rendo...if the same info is missing from those images yet everything works then we really haven't found the soultion...just a work-around.
If the information is not missing...then something in the gallery coding here at IT is stripping that info off the images when they are uploaded. That just means it will only be a matter of time before this happens again with someone else.

I think your discovery will be a big help in pointing us in the right direction to finding a solution...but I'm not convinced it's time to do the "Happy Dance" yet. :chorus:

BTW...what happens when we do finally work this out? Can his images be re-uploaded and keep comments that he has already recieved? Can we give him special upload priviledges to allow him to upload 3 or 4 images a day till he manages to get a new copy of his images in his gallery? Can someone from Admin (like DW) just replace his images 1 by 1 and fix them without the need for Patrice to re-upload each image?

I would really hate to see him lose all his comments...if there is no way to fix his gallery without losing them...Please let me know I will go thru his gallery and copy all his comments and add them back on after things are fixed.

[Engel47]

DW...it might be worthwhile to do the same check on an image Patrice has uploaded to P3D or Rendo...if the same info is missing from those images yet everything works then we really haven't found the soultion...just a work-around.
If the information is not missing...then something in the gallery coding here at IT is stripping that info off the images when they are uploaded. That just means it will only be a matter of time before this happens again with someone else.

I think your discovery will be a big help in pointing us in the right direction to finding a solution...but I'm not convinced it's time to do the "Happy Dance" yet. :chorus:

BTW...what happens when we do finally work this out? Can his images be re-uploaded and keep comments that he has already recieved? Can we give him special upload priviledges to allow him to upload 3 or 4 images a day till he manages to get a new copy of his images in his gallery? Can someone from Admin (like DW) just replace his images 1 by 1 and fix them without the need for Patrice to re-upload each image?

I would really hate to see him lose all his comments...if there is no way to fix his gallery without losing them...Please let me know I will go thru his gallery and copy all his comments and add them back on after things are fixed.

SI1 - great idea, checking if the images have the same "stripped down" info at these other sites - indeed it could be something at IT that is doing this to the images - but then we have no problems with DW's images.

[wile1]

Its doing it again! It started last night on me, stopping at one point not loading the rest of the thumbs and then freezing up totally.

http://www.heartcreators.net/wile1/mistodelete/stuckagain.jpg

[Engel47]

Yup to me too!! It seems to be a music file this time though - and when I noticed that the Main Gallery stopped at an upload by brainsample I logged off here - then came back and went via the Members List - found the member and then clicked the link to view his/her gallery and found that all I got was a completely bank page - nothing loaded at all - Hence - I left no gallery comments as I was not able to get into the gallery :raincloud :duel: In fact the image I have attached was his last but one upload and you can see the same effect!!

[Engel47]

it seems that Patrice is still having the same effect as well - this is from this evening (Dec 15) - I uploaded a pic - went to the main gallery and it will only load the 1st 3 images - then it hits Patrice's latest image and stops dead.

[DragonWizard]

I'll repost it for him..DW

[DragonWizard]

I have reposted eightgr's picture for him... could someone please let me know if it works now....it is a Projpg formatted picture now.. Done in Photoshop again by just "Save as" into Projpg... I should give him a copy...it is an old defunct plugin...but I think he is using a Photoshop version that will run it ...

[Engel47]

I had a look as you requested DW and the only image that shows in Patrice's gallery is the one you re uploaded for him.......

[wile1]

I went to his gallery and didn't even get the repost. And then I couldn't even get this forum to work afterwards. Had to reboot my browser twice before it would work. Its sad to because I love looking at everyones work, and posting some of mine, but if I can't see things then its no use coming in looking. Eightrs stuff what I did see on a thumb looks interesting. I'd love to see it. But I haven't been able to. :(

[DragonWizard]

Now I know that resaving it is putting the info back in that makes the Thumbnail visible in the page... all I do is run them into photoshop and save again and then I edit the file onsite and reload the new JPG...simple and only takes me seconds to do as I made a droplet for it and just drop all of the pictures on it and it does them all in a batch.....I just want them to all look like the original and not change his artwork any if I can...he has given me permission to repost for him so I will try to keep up but if it gets locked up in the main gallery please let me know so I can get right on it....by the way... the Multimedia uploads have the option to load a still thumb of your animations

[Engel47]

Is the option of letting Patrice have a copy of that little gizmo still open? Perhaps he could re upload a few himself too. And it would certainley help with his future uploads. But I am really glad we solved it - what a great team we are. :blowkiss: :dance:

[wile1]

Im so glad its working again. His stuff is really cool. Nice to see it! :)

[Engel47]

Here you go DW this is what I get of your latest upload. Everything newer loads fine but when the page gets to your latest it dies. Never had this happen before with your images my friend.

[wile1]

Same thing here with the same Picture! Stops on Dragon Wizards and its never done that before. :cries:

[Rumour]

I'm sorry to hear this is happening again... I truely thought it had been solved and I also didn't realise that Patrice had left because of it. :( It's a great shame because his work was good, and it'd be an even greater shame if you left as well DW, because not only is your work outstanding, but you are by far a wonderful addition to IT, not only with your art, but the tremendous amounts of praise and support you've been giving to your fellow artists is by far beyond the call of duty. :worship:

If you have done nothing different than previously, then perhaps the site itself is causing these problems. Have you compared the image you've uploaded with the original to check they are the same in everything that matters? Has anyone recently upgraded their software (browser or art program) which might have included issues that are now causing the problem?

I don't have any problems seeing DW's picture, so it's a little more difficult for me to know if it is sorted or not. Has anyone got any experience with vBulletin that might know how it creates it's thumbnails, and is it just the thumbnails that are causing the problem? Perhaps if we had an alternative way of creating thumbnails we could in future avoid having other problems like this, is there anyone out there who has experience with this and can give us some advice?

In the meantime, DW, hang in there, help is coming! :ambulance It seems a shame to deny people your wonderful talent and generosity simply because one or two people are having problems seeing the main gallery, and I'm sure they won't mind being patient and working around the issue for a short time while we get this sorted out. :hug:

[DragonWizard]

The thing that I have noticed is tha the offending thumbs are all on pages that had GIF animations that had moving thumbnails..this is the one I had on the page with my picture and if you look at this thread you can see that the complaints about certain animations comes at the same times as the Jpegs that kill the gallery thumbs.. something between the two on certain Web Browsers is messing it up somehow I think.. anyway, here is what the gifs look like to a mac browser..notice that Both sides of the page are off screen and the huge cell that the animation (and all this is actually moving and changing in bits and pieces all over the page)takes up is leaving all other thumbs off screen.. it also does it if I click either of the pictures on either side of it as the gif thumb is there also... maybe it's the fact that the thumb itself is moving...every time a jpeg goes haywire ther is one of those gifs on the page also...hmmmmm...could it just be coincidence???? (Safari is the browser in this case)...

[Rumour]

You know, you might be on to something there DW, good spotting! :clap: I always see the gifs as funny... they have pixels galore missing in them most times, although the full sized ones are ok. So it could be that the thumbnails gifs are the source of the issue... now if only we could figure out what causes them to act strangely we could find a solution to two problems in one go!

[Engel47]

Yes I have noticed that Gifs load funny too. But as rumour said they do load and the full sized image is always fine. MInd you they don't load the way they do for DW - they load normal sized thumbnails but look "strange" - I think this is what Rumour see's. See screen shot.

:( I had not realised that Patrice had left either - I had hoped that DW's little program would help him.

DW - Please sit back and take a deep breath. I am sure that something can be done about this, it is the first time ever that one of your images has not shown up for me, or for wile1.

Rumour - good suggestion but I for one have changed nothing, I am using the same computer, same browser, same firewall and same router. I am stumped. :sherlock:

PS I just went straight to DW's gallery to see if it is was the animations on the Main gallery pages causing the problem - all the images loaded fine - but then it looks like the last image of DW's has been removed. I would like to have seen if I could view it directly from DW's gallery.

Angela.

[wile1]

I realize this site is set up differently than other similar sites. On most you also have to upload a thumbnail of your image. On this one the thumbnail is made from your picture for you. Which I like but when you have animated pictures, gifs, they do tend to slow down loading time. Which might be causing the problems somewhere int the scripts. I do hope you can work it out.

This is my favorite site to see artwork. The people here are so talented. The work is amazing. I love looking and browsing the galleries. And I hope no one leaves because Im sure it can all be worked out soon. :nod:

[Omegatron]

I think I explained this last time this happened so let's go through it again.

Gif's upload fine if it is a gif image.

However you can not upload an animated gif over 199 pixels wide or tall.

The reason being is an animated gif is made up of many frames like a multimedia file.

Once you upload an animated gif over 200pixels the image processor creates a thumbnail which will be distorted and this can not be corrected in any way but to delete the image.

An animated gif is an image not a multimedia file hense we can not treat it as a multimedia file and bypass the thumb creation image processing part.

[Engel47]

So now we know folks, and I think we need to pass the message to all those that upload gif animations to avoid causing further problems in the galleries. :waffen093

[DragonWizard]

I will upload a picture today if someone could let me know if it works again... wile1 or Engel47 would be a good choice since the images seem to effect your view most.. let me know what the picture looks like and if you can see the rest of the gallery also.. Also if you look in my private gallery and see if it als shows.. I will load it in a while...

[Engel47]

The Thumbnail loads beautifully - however I cannot go straight from the main gallery to see the image - there is an image called Happy New Year by 8GR that is stopping thumbnails from loading. However that image is almost at the end of page one now - so in a little while I should be able to see it no problem. However going directly to the landscapes gallery it loaded with no problem (and I commented) ;-).

Seems strange that when a particular thumbnail won't load, it stops everthing loading that came before it, but not images uploaded after it, and that it completley stops any full sized image from being loaded at all. :gallery:

[DragonWizard]

Please look and see if they are loading right now.. I re loaded them from my computer after resaving them in Photoshop..

[Engel47]

Everything is just fine now - whatever you did worked just fine, in fact better than fine - it's 100% perfect :bounce:

[DragonWizard]

Eightgr has changed the method to his uploading and I need to check and see if it is fixxed.. Since I have no problem seeing them up til now it can be anyone who could not see the thumbs in the gallery when he uploaded before... Let me know if it is indeed fixxed on the next one before I do anything about reposting.. He thought is was coding that was being added by his work place computer to the jpg.. we'll see...I sure hope that's it and then we will have an answer if it happens again... we should pass this info up the ladder...

[Engel47]

Eightgr has changed the method to his uploading and I need to check and see if it is fixxed.. Since I have no problem seeing them up til now it can be anyone who could not see the thumbs in the gallery when he uploaded before... Let me know if it is indeed fixxed on the next one before I do anything about reposting.. He thought is was coding that was being added by his work place computer to the jpg.. we'll see...I sure hope that's it and then we will have an answer if it happens again... we should pass this info up the ladder...
Glad to pass on any info - will keep an eye open for his next upload and will keep you posted. Glad that he seems to have been doing a bit of detective work and hope he has it solved. :beerchug:

[Engel47]

Eightgr has changed the method to his uploading and I need to check and see if it is fixxed.. Since I have no problem seeing them up til now it can be anyone who could not see the thumbs in the gallery when he uploaded before... Let me know if it is indeed fixxed on the next one before I do anything about reposting.. He thought is was coding that was being added by his work place computer to the jpg.. we'll see...I sure hope that's it and then we will have an answer if it happens again... we should pass this info up the ladder... I just checked the gallery tonight after getting home from work and I see straight away that 8GR has uploaded an image - the gallery is at a standstill - the image is called Fantasy WIP, and it does not load, and it is stopping everything before it from loading.

[welshdragon2]

i vist another site which identical in everyway with the set up here and there is absolutley no problems with gifs at all they just upload as normal. Just seems a shame that it cant seem to be sorted here

[wile1]

I started having problems with stuff not loading again yesterday with eightors picture having a rest. It didn't load and only one thumb after it did. Then nothing on any other pages would load and the site froze.

I didn't have any trouble at all with dragonwizards animated dragonfly at all. It loads beautifully. Most gif's do. A little slow sometimes but they load. I think it has to do with my cable and being networked and lots of things. Not just this site because one time it will work next time it wont. And I really get upset because I love coming here and looking at all the work.

[Engel47]

I started having problems with stuff not loading again yesterday with eightors picture having a rest. It didn't load and only one thumb after it did. Then nothing on any other pages would load and the site froze.

I didn't have any trouble at all with dragonwizards animated dragonfly at all. It loads beautifully. Most gif's do. A little slow sometimes but they load. I think it has to do with my cable and being networked and lots of things. Not just this site because one time it will work next time it wont. And I really get upset because I love coming here and looking at all the work.

Yup - me too. And yet the image 8GR posted today, "the beta four incident" is absolutley fine, loads with no problems!! I really don't understand it. BTW the animated dragonfly was by welshdragon2 (too many dragons at innertraveler :lachen001 )

[wile1]

Yikes!! it was by welsh dragon sowry!! and yes his new one loaded fine for me also! I sure wish I knew what was happening.